Basic Info.
Transport Package
Neutral Carton
Product Description
Different Type For Option
Packaging & Shipping
1. By Express: DHL, UPS, Fedex, a fast and safe way for shipping, normally 3-5 working days for delivery;
2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;
3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not urgent goods can choose
this way.
4. Your shipping agent or forwarder
Installation Instructions
Applications
Company Profile
FROMLUX Co., Ltd is specialized in the development, production and marketing of commercial indoor lighting. We have been serviced projects from Southeast Asia, Dubai, New Zealand, Italy, France, Norway, Australia, South America and etc. The products we manufacture include led recessed spotlight, Downlight, Mini spotlight, Wall washer light, led grille light, Trimless downlight, Surface downlight, led track light and etc. The products are designed to save energy and promote environmental protection. As a professional manufacturer, our R&D team have strong ability in handle highly customized designs and all kinds of OEM projects. We offer customer integrated service, including pre-sales service. We put the quality as priority, the success relies on the details, we hope to set up a long-term partnership with you through our high quality products.
FAQ
Q1. What's your products range?
A: Recessed downlight, Gille light, linear light, Suface downlight, track light, MR16/GU10 fixtures and etc.
Q2. Do you have any MOQ limit for led light order?
A: Generally, we require MOQ 100PCS/Item. But for special project orders, it can be flexiable.
Q3. What about your payment terms?
A: Our standard payment term is 30% deposit prepaid by T/T, and 70% balance should be paid before shipment.
But, when our cooperation is getting deeper, we will consider to adjust percentage of T/T, and support other payment terms, such as L/C, O/A, etc.
Q4. How do you ship the goods and how long an order does it take to arrive?
A: We usually ship by DHL, FedEx or TNT. It usually takes 3-5 days to arrive.
Sample order: normally within one week, they can be sent to you.
Bulk order: usually takes 10-15days after confirmed payment.
Q5. How to proceed an order for led downlight?
A: Firstly let us know your requirements.
Secondly We quote according to your requirements (dimension, Qty, LED chips, brand Drivers, CCT, Wattage)
Thirdly customer confirms the samples and places 30% deposit for formal order.
Fourthly We arrange the production.
Q6: What about warranty?
A: The warranty is 2-5 years according to different products since the delivery from our factory.
Q7. How long do you deal with complaint?
A: We can give you a fast, high effectively and cheerful after-sales service. Normally we need 3days to provide solutions after all necessary information collected. If it is due to quality problem, we will give compensation accordingly, but we need you provide us with detailed photos and video. After our QC analyse and find out the reason, we will give you the solutions.
Address:
4th Floor, No. 10, Wentian Road, Dongsheng Town, Zhongshan City (Residence Declaration), Guangdong, China
Business Type:
Manufacturer/Factory
Business Range:
Lights & Lighting
Company Introduction:
Fromlux Lighting is specialized in the development, production, and marketing of commercial indoor lighting. We have serviced projects from Southeast Asia, Dubai, New Zealand, Italy, France, Norway, Austria, South America and etc. The products we manufacture include LED Recessed spotlights, Downlights, Mini spotlights, Wall washer lights, LED Grille lights, Trimless downlights, Surface downlights, LED track lights and etc. The products are designed to save energy and promote environmental protection. As a professional manufacturer, our R&D team has a strong ability to handle highly customized designs and all kinds of OEM projects. We offer customer-integrated service, including pre-sales service, after-sales service, technical support, and transportation service. We put quality as the priority, the success relies on the details, we hope to set up a long-term partnership with you through our high-quality products.
Honesty Culture: Honesty is the foundation of all, being the first rule of every action!
Customer Culture: Nothing is important, but you!
Innovation Culture: Lighting the world through innovation!
Service Culture: Always here for you! Responsibility Culture: Keep the world green, reduce power plant emissions, and go LED today!